Privacy Policy

At Solex Logistics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our shipping and logistics services.

We collect information you provide directly, including:

• Name, contact details, and address information
• Shipment details and tracking information
• Payment and billing information
• Communication preferences

We also collect information automatically through your use of our services, such as IP addresses, device information, and usage data.

We use your information to:

• Provide and improve our shipping and logistics services
• Process transactions and send you related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraud

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your personal information
• Request data portability

To exercise these rights, please contact us using the information provided below.